Your Questions, Answered
Find answers to common questions about our services, what to expect during your visit, payment options, and more.
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First Visit & General
What should I expect during my first visit?
Your first visit typically lasts 45-60 minutes and includes a thorough health history review and evaluation. Dr. Terry Smedstad will discuss your symptoms and goals, explain what is causing your pain, and create a personalized care plan tailored to your needs.
Do I need a referral to book an appointment?
No, you do not need a referral. You can call our office directly at 713-622-2225 or book online through our website.
What should I wear to my appointment?
We recommend wearing comfortable, loose-fitting clothing that allows for easy movement. Avoid restrictive clothing like tight jeans or dresses. If needed, we have gowns available.
How long do appointments typically last?
Initial consultations last approximately 45-60 minutes. Follow-up visits are typically 15-30 minutes depending on the treatments being performed.
Are your treatments safe?
Yes. Our therapies, including spinal decompression, SoftWave, and Class 4 laser, are non-surgical, drug-free, and non-invasive. Every plan is tailored to your condition, and we will always explain what to expect before treatment begins.
Payment & Financing
Do you accept insurance?
We do not bill insurance. Instead, we offer transparent pricing and flexible payment options so you can get the care you need without insurance limitations or pre-authorizations.
What payment options do you offer?
We accept cash (with available cash discounts), Health Savings Accounts (HSA), CareCredit, and Cherry financing, along with flexible payment plans for patients who qualify.
Can I use my HSA?
Yes, Health Savings Account funds can be used for our services. Bring your HSA card to your appointment or ask our team if you have questions.
How much does treatment cost?
Costs vary depending on your condition and care plan. We will review all costs with you upfront before any treatment begins, so there are no surprises.
Treatment & Care
Does treatment hurt?
Most patients find our therapies comfortable. Spinal decompression feels like a gentle stretch, and laser therapy produces a soothing warmth. Some patients feel mild soreness after their first few sessions as the body begins to heal.
How many visits will I need?
Care plans vary based on your condition, severity, and goals. Some patients find relief in just a few visits, while others with chronic conditions benefit from a longer series. Dr. Terry Smedstad will recommend a personalized plan during your consultation.
What is spinal decompression?
Spinal decompression is a gentle, computer-controlled therapy that relieves pressure on discs and nerves. It is commonly used for herniated or bulging discs, sciatica, and chronic back or neck pain.
Is there any downtime after treatment?
No. Our therapies are non-invasive, so most patients return to their normal activities right after their session.
Regenerative Medicine
What is regenerative medicine?
Regenerative medicine uses the body's natural healing mechanisms to repair damaged tissues. This includes treatments like PRP therapy, stem cell therapy, and prolotherapy that stimulate tissue regeneration rather than just masking symptoms.
What is PRP therapy and how does it work?
Platelet-Rich Plasma (PRP) therapy uses your own blood, processed to concentrate healing platelets, which is then injected into the injured area. The growth factors in platelets accelerate tissue repair and reduce inflammation.
How long until I see results from regenerative treatments?
Results vary by treatment and individual. Some patients notice improvement within weeks, while optimal results from treatments like PRP or stem cell therapy may take 2-3 months as the body regenerates tissue.
Are regenerative medicine treatments covered by insurance?
Most regenerative medicine treatments are not covered by insurance. However, we offer financing options and payment plans to make these innovative treatments accessible.
Body & Aesthetics
What is body contouring?
Body contouring is a non-invasive treatment that helps reduce stubborn fat and tighten skin. We use advanced technology to target specific areas, helping you achieve your desired body shape without surgery or downtime.
Is laser hair removal permanent?
Laser hair removal provides long-lasting hair reduction. Most patients experience 70-90% permanent hair reduction after completing their recommended series of treatments. Occasional maintenance sessions may be needed.
How many body contouring sessions do I need?
Most patients see optimal results with 6-12 sessions, depending on the treatment area and individual goals. We'll create a customized treatment plan during your consultation.
Is there downtime after aesthetic treatments?
Most of our aesthetic treatments have minimal to no downtime. You can typically return to normal activities immediately. Specific aftercare instructions will be provided based on your treatment.
SoftWave & Advanced Therapies
What is SoftWave Therapy?
SoftWave Therapy uses acoustic waves to stimulate the body's natural healing processes. It's FDA-cleared and effective for treating chronic pain, tendon injuries, and promoting tissue regeneration without surgery or medication.
Does SoftWave Therapy hurt?
Most patients describe the sensation as mildly uncomfortable but tolerable. The intensity can be adjusted based on your comfort level. Treatments typically last 10-15 minutes.
How does IV vitamin therapy work?
IV vitamin therapy delivers vitamins, minerals, and nutrients directly into your bloodstream, bypassing the digestive system for 100% absorption. This provides faster, more effective results compared to oral supplements.
What conditions can acupuncture treat?
Acupuncture is effective for a wide range of conditions including chronic pain, headaches, stress, anxiety, digestive issues, and more. It works by stimulating specific points to promote natural healing and restore balance.
Still Have Questions?
Our team is happy to answer any questions you may have. Contact us today or schedule a consultation to learn more about how we can help.